Customer Relationship Management - A Study on BSNL
"CRM" - for Service Quality and Customer Loyalty
K.S.S. Hari Prasad - ISBN: 978-3-639-70509-6
The Quality of Education: educational and social services
Dalia Martišauskienė, Kęstutis Trakšelys - ISBN: 978-3-639-70757-1
Participation in Roscas in Urban informal settlements in Kenya
Willy Muturi - ISBN: 978-3-639-70100-5
Keeping The Ones You Want
A Study on Faculty Satisfaction and Retention
Nathan Herzog - ISBN: 978-3-639-76362-1
Building Sustainable Financial Systems and Running Smart Urban Systems
The SmartBalances® Approach toward Strategic Sustainability
Worapot Ongkrutaraksa - ISBN: 978-3-639-76240-2
MDG Health Goal 2015: The Untold Stories of Reproductive Health
Tasmiha Tarafder, Parves Sultan - ISBN: 978-3-639-76364-5
Quasi-Unconditionality: Higher Call to the Virtue of Forgiveness
Fred Olwendo - ISBN: 978-3-639-51586-2
TRM: Preventing the mixed bending/buckling failure of masonry walls
Experimental, analytical and numerical research
Ernest Bernat-Masó - ISBN: 978-3-639-76370-6